INSIGHTS
Success story: Speech Analytics at the service of Quality The Platinum Contact Center Awards for the Best IT Project in…
E-VOLUCIONA INNOVATION HUB Here you can listen again to the interview that Contact Center Hub conducted with Antonio Diaz, Ceo…
WE ARE LIVING IN A NEW ERA OF CONNECTION Recent conversations about the metaverse have become contradictory, from those sceptical…
It is a challenge that companies currently have to know how to improve the customer experience through user knowledge and…
It has been the word of the year 2022, and we already know why artificial intelligence is changing how we…
Innovation is the engine that drives us to keep adapting to every change that digital transformation brings. In the case…
During a meeting with Digital Leaders, Antonio Díaz, CEO of E-voluciona has reflected on which technological innovations will take hold…
E-voluciona by Intelcia develops a solution for one of the main European suppliers of professional healthcare products and services. Thanks…
Company specialising in improving customer experience and transforming operations processes Solutions at the forefront of ‘human and digital convergence’. A…