It has been the word of the year 2022, and we already know why artificial intelligence is changing how we relate to each other and how we address the customer.
In our meeting with Merca2 magazine, Antonio Diaz, Ceo of E-voluciona by Intelcia has reviewed how new trends are being implemented in the strategies of companies. We talked about trends and how to improve the customer experience.
We also had the opportunity to discuss the importance of artificial intelligence, new digital tools, and the possible uses the metaverse can develop.
All these topics and more… have been the protagonists of the interview that you can read in full in the following link.
E-voluciona By Intelcia is the entity of digital transformation and consulting of Intelcia Group, a BPO, which does is to outsource and executes business processes of companies, both in the process of customer service and other functions and from E-voluciona We work the transformation of these operations. In artificial intelligence digital environments adjust to customer demand today, which is increasingly digital and more demanding in efficiency, effectiveness and resolution.