Success story: Speech Analytics at the service of Quality The Platinum Contact Center Awards for the Best IT Project in…
business intelligence
It has been the word of the year 2022, and we already know why artificial intelligence is changing how we…
Innovation is the engine that drives us to keep adapting to every change that digital transformation brings. In the case…
Digital transformation is becoming increasingly more present, processes are being automated and technology accompanies people in actions that used to be physical.
A few years ago, the expression Big Data seemed very technological and complicated. Nowadays, it’s already a reality in our lives.