General Conditions of Use

These General Conditions of Use (hereafter, “the General Conditions”), together with the Privacy Policy, govern the access to and use of the Website (hereafter, “the Website”) by the User. By means of the acceptance of these General Conditions, the User states:

• That they have read and understood everything explained herein.
• That they accept all the obligations set out herein.

The use of the Website attributes the status of Website User (hereafter, “the User”) and implies acceptance of all the terms included in these General Conditions. The User must read these General Conditions carefully every time they access the Website as the Website and these General Conditions may undergo modifications. The owner of the Website reserves the right to carry out, at any time and without the need for prior notice, any modification or update of its conditions and services; of these General Conditions; and, in general, of such elements as comprise the design and layout of the Website.

1. General information about the Website

In compliance with the provisions of Spanish legislation in Article 10 of the Information Society Services and Electronic Commerce Act 34/ 2002, of 11 July 2002, the following is the general information about the Website: Owner: E-voluciona Estrategias de Transformación S.L. (hereafter, “E-VOLUCIONA”) with CIF B87327102. Registered address: Av de Manoteras 46, Planta 3ª, módulos A y D, 28050, Madrid, Spain. Tax Code: A82365412 Telephone: (34) 91 037 90 44, Email:, Registry Details: Madrid Companies Registry; Volume: 14,366; Folio: 194; Page: M-237187; Inscription: 24; Date: 26 June 2009

2. Conditions of Use

2.1. Access to the Website

Access to the Website is free, except with regard to the cost of the connection via the telecommunications network supplied by the access provider contracted by the User.

2.1. Need for registration

Generally speaking, for access to the services and contents of the Website, registration by the User will not be necessary. All the data entered by the User must be exact, current and true at all times.

2.3. Rules on the use of the Website

The User undertakes to use the Website and all of its content and services in accordance with the provisions of the law, morality, public order and these General Conditions. They similarly undertake to make adequate use of the services and/or contents of the Website and not to use them to carry out illegal activities or activities that constitute an offence, that contravene the rights of third parties and/or that breach the regulations on intellectual and industrial property, or any other rules of the applicable legal system. The User undertakes not to transmit, introduce, disseminate and make available to third parties any type of material and information (data, contents, messages, drawings, sound and picture files, photographs, software, etc.) that are against the law, morality, public order and these General Conditions. The User undertakes, including but by no means limited to or exclusively, the following:

I.- Not to introduce or disseminate content or propaganda of a racist, xenophobic or pornographic nature or that support terrorism or that contravene human rights.

II.- Not to introduce or disseminate on the internet data programs (viruses and harmful software) liable to cause damage to the computer systems of the access provider, its providers or third party Users of the internet.

III.- Not to disseminate, transmit or make available to third parties any type of information, element or content that contravenes the fundamental rights and public freedoms recognised constitutionally and in international treaties.

IV.- Not to disseminate, transmit or make available to third parties any type of information, element or content that constitutes illegal or unfair advertising.

V.- Not to transmit unsolicited or unauthorised advertising, advertising material, “spam”, “chain letters”, “pyramid structures”, or any other form of solicitation, except in those areas (such as commercial spaces) that have been exclusively designed for this.

VI.- Not to introduce or disseminate any false, ambiguous or inexact information and content such that it might lead to error by the recipients of the information.

VII.- Not to impersonate other Users by using their registration codes to the various services and/or contents on the Website.

VIII.- Not to disseminate, transmit or make available to third parties any type of information, element or content that entails a breach of the intellectual and industrial property rights, patents, trademarks or copyright that lie with the owners of the Website or third parties.

IX.- Not to disseminate, transmit or make available to third parties any type of information, element or content that entails a breach of the secrecy of communications and data protection legislation. The User undertakes to keep EVOLUCIONA harmless against any possible claim, fine, penalty or sanction that it may be obliged to bear as a consequence of the User failing to comply with the rules of use stated above; EVOLUCIONA also reserves the right to request the compensation for damages that corresponds to it.

2.4. Exclusion of Liability

Access by the User to the Website does not entail for EVOLUCIONA the obligation of controlling the absence of viruses, worms or any other harmful computer element. In any event, the User is responsible for the availability of adequate tools for the detection and disinfection of harmful computer programs. EVOLUCIONA does not accept liability for damage caused to the software and computer equipment of the Users or of third parties during the use of the services offered on the Website. EVOLUCIONA does not accept liability for the damages of any type caused to the User resulting from faults or disconnections in the telecommunications networks that cause the suspension, cancellation or interruption of the service of the Website during or prior to the provision of same.

2.5. Contents and services linked via the Website

The service of access to the Website includes technical link devices, directories and even search instruments that enable the User to access other internet pages and portals (hereafter, “Linked Sites”). In these cases, EVOLUCIONA will only be liable for the contents and services supplied on the Linked Sites insofar as it has effective knowledge of the illegality and has not disabled the link with due diligence. In the event that the User considers that there is a Linked Site with illegal or inappropriate contents, it may inform EVOLUCIONA of this, without this communication, under any circumstance, entailing the obligation of removing the link in question. Under no circumstance should the existence of Linked Sites suppose the formalisation of agreements with the managers or owners of them, or the recommendation, promotion or identification of EVOLUCIONA with the statements, contents or services provided. EVOLUCIONA does not know the contents and services of the Linked Sites and, therefore, does not accept liability for any damages caused by the illegality, quality, lack of update, unavailability, error or uselessness of the contents and/or services of the Linked Sites, or for any other damage that is not directly attributable to EVOLUCIONA.

2.6. Intellectual and industrial property

All of the contents of the Website, with these being understood to be including but not limited to the texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound contents, and their graphic design and source codes, are the intellectual property of EVOLUCIONA or of third parties, and it may not be understood that any of the rights of exploitation recognised by current regulations in terms of the intellectual property of them is assigned to the User. The trademarks, commercial names or distinctive signs are the property of EVOLUCIONA or of third parties, and it may not be understood that access to the Website attributes any right to them.

3. Nullity and inefficiency of the clauses

Should any clause included in these General Conditions be declared totally or partially null and void or inefficient, such nullity or inefficiency will only affect said provision or the part of it that is null and void or inefficient, with these General Conditions continuing to be in effect in all else and with such provision being considered to be totally or partially not included.

4. Applicable legislation and competent jurisdiction

These General Conditions will be governed and interpreted in accordance with Spanish law. EVOLUCIONA and the User agree to submit any dispute that may arise due to the access to and/or use of the Website to the Courts and Tribunals of Madrid, Spain, expressly renouncing any other code of law that may correspond to them should it be different.

Privacy Policy

1. Personal data processing:

All of the personal data that are provided via the Website (hereafter, “the Website”) will be processed as specified below:

Data Controller:

NIF TAX CODE: B87312278
Address: Calle Doctor Zamenhof, núm. 22, 28027 Madrid, Spain.
Telephone: + 34 91 410 10 10
DPD contact:

Purposes of processing:

▪ Answer your request for information sent using the general contact form, the “we’ll call you” form and the proposal request.
▪ Staff selection processes in the “We’re hiring” and the “Join us” sections.

Legality and conservation:

• The basis for the processing of the data is the consent given by the User by marking the corresponding acceptance box.
▪ Data for the purposes of answering queries will be kept until their removal is requested.
▪ Data for the purposes of staff selection will be kept for a maximum of 2 years.

Recipients of personal data

Your personal data may be passed on to Public Administrations, Authorities and Agencies, including Courts and Tribunals, when the applicable regulations so require. The service providers that the Unísono Group companies hire or may hire and that have the status of data processor may also have access to your personal data. It is also possible that some of these data processors may be located in the United States or outside the European Economic Area.

Recipients of international assignments and transfers:

In the event of information requests, if these are to be answered by another Group company, or if the User expressly indicates this by marking the appropriate box, your data will be passed on to other Unísono Group companies, which you can consult at, including:
– UNISONO SOLUCIONES DE NEGOCIO CHILE, S.A.; Avda. Alameda Bernardo O´Higgins 3322, 3º Piso, Santiago de Chile, Chile.
– ESTRATEGIAS CONTACT CENTER, S.L.; Calle 100, nº 13-2, Piso 9. Edificio Megatower, Bogotá, Colombia.

▪ Similarly, in the case of sending a CV, your data may be shared with the aforementioned companies, if the User expressly indicates this by marking the appropriate box.
In both cases, by marking the box to accept this privacy policy, it is considered that the user authorises the international transfer of their data.
▪ The website has enabled Google Analytics services provided by Google LLC. Interaction with the users through the use of this tool entails the international transfer of data of an analytical and technical nature. The transfer is made under the provisions of the EU-US Privacy Shield agreement. – Information available at:
▪ Social media: interaction with these entails the international transfer of data of an analytical and technical nature. The data that users provide via their profiles are managed through the servers of said social media.

Security measures

With the aim of ensuring that its Data Protection Policy is effective and efficient, the Unísono Group has adopted the necessary technical and organisational security measures to prevent the alteration, loss, misuse, unauthorised processing and access or theft of them, taking into account the state of technology.

Rights of the interested parties

Users may exercise their rights of access, rectification, removal, portability, limitation or opposition. To exercise these rights, they may address UNISONO SOLUTIONS GROUP through the following channel:
• By post with the reference “Exercise of Data Protection Rights”, attaching a photocopy of their National Identity Document, passport or any other document of identification, and specification of the request to the following address: C/ Doctor Zamenhof 22, 28027 Madrid.
(* The right to exercise portability and limitation of processing will be operational from 25 May 2018).
Users are also informed of their right to submit a complaint to the Control Authority (Spanish Data Protection Agency:

Data communications made by the User

Before providing the Website with personal data of third persons, the User must obtain their prior express consent, having informed them of the terms contained in this Privacy Policy. The User undertakes to maintain any Unísono Group company harmless in light of any possible claim, fine or penalty that they may be obliged to bear as a consequence of the non-fulfilment by the User of the duty described in this paragraph.

Cookies Policy

Access to this Site may involve the use of cookies. Cookies are small units of information that are stored in the browser used by the user so that the server remembers certain information, which will enable quicker access and improve browsing. Generally, cookies have a limited time duration. No cookie enables your email address or any other means of contact to be contacted (they act anonymously). This website may use cookies to aid browsing by the user anonymously.

However, the user can change the settings on their computer to accept or reject the cookies they receive (privacy preferences or options in your browser).

The following are the links to disable cookies on each browser by following the instructions:
• Microsoft Internet Explorer:
• Mozilla Firefox:
• Google Chrome:
• Apple Safari:
• Opera:

What cookies does this website use?
The following table shows the website’s proprietary and third-party cookies and the purpose for which each one is used.

Google Analytics To gather browsing data anonymously for the purposes of being able to analyse the information gathered with the aim of improving the website. Statistical use. Google Analytics privacy policy
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