E-VOLUCIONA INNOVATION HUB Here you can listen again to the interview that Contact Center Hub conducted with Antonio Diaz, Ceo…
trends
While the hype of artificial intelligence (AI) and its potential role as a driver of transformational change to businesses and industries is pervasive, there are limited insights into what companies are actually doing to reap its benefits.
Digital transformation is becoming increasingly more present, processes are being automated and technology accompanies people in actions that used to be physical.
Digital transformation enables businesses to offer their customers more personalised services, so improving their quality and reputation.
From personal assistants like Siri to self-driving cars, it has been said that artificial intelligence is making rapid progress.
Digital transformation is becoming increasingly more present, processes are being automated and technology accompanies people in actions that used to be physical.