Company specialising in improving customer experience and transforming operations processes Solutions at the forefront of ‘human and digital convergence’. A…
The time is coming when the signing and automatic execution of legal agreements will prevent huge headaches. As in any process where technological solutions have been rolled out, times will be cut, procedures will be simplified, costs will be reduced and efficiency will be multiplied.
Digital transformation enables businesses to offer their customers more personalised services, so improving their quality and reputation.
A few years ago, the expression Big Data seemed very technological and complicated. Nowadays, it’s already a reality in our lives.
The time has long gone when companies contacted their customers by post or phone call. Now, with social media and the internet, contact is much more fluid and is, moreover, two-way. This way, a well-known app like Whatsapp can be a sensational tool for boosting our customer care.
Digital transformation is becoming increasingly more present, processes are being automated and technology accompanies people in actions that used to be physical.
The digital transformation of a business is one of the most useful measures there are to improve its performance. The most widely-used current trends in digitalisation include the use of a CRM to improve the relationship between the business and its potential customer base.