SOLUTIONS BY PROCESS
Smart Sales Compliance
Improving Regulatory Compliance and Maximizing Efficiency
Companies are facing increasingly demanding standards of compliance regarding corporate processes and client relationship regulations. In order to help with quality assurance and regulatory compliance of commercial processes E-voluciona offers its solution “Intelligent Sales Compliance”.
Our solution is based on Stanford NLP (Natural Language Processing) Cognitive Intelligence. It can efficiently analyze 100% of sales (both products and services) generated by companies and their dealers in their commercial operations. All sales that do not meet quality or regulatory standards are identified in an autonomous and unassisted way by our solution.
Challenges faced by an effective Sales Verification process
A lot of companies are investing large amounts of time and effort in auditing and verifying the quality of sales generated by their sales force, task force or dealers.
There are many challenges that companies need to overcome in this process. We list below the main ones:
High volume of activity.
Channel diversity:
telesales, task force, dealers.
Different legal support:
paper contracts, digital signature, telesales recordings.
Number of checks needed for quality assurance and regulatory compliance.
Manual work related to the verification process prevents in most cases reaching the required level of assurance. It restricts the verification capacity, leading to sales sample checking or even shortening of check items.
MAIN BENEFITS
Sales compliance.
Detection of fraudulent contracts or without customer consent.
Cost efficiency.
Our solution works automatically unassisted.
Early churn reduction.
We make sure that the customer knows the purpose of the contract and the related commercial conditions.
Reduction of errors.
Verification and amendment of data provided by the sales force, avoiding rejection during product and customer data processing.